Effective Date: October 3, 2025
1. Introduction
At AgentGuangzhou.com, we are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and protect your information when you use our website or contact us for services.
2. What Data We Collect
- Contact details you submit (e.g., name, email, phone number)
- Messages sent via WhatsApp or other platforms
- Technical data such as your IP address, browser type, and visit duration
- Data provided through forms or inquiries related to sourcing, translation, or logistics
3. Why We Collect It
- To respond to your service requests or inquiries
- To provide sourcing, translation, or assistance in China
- To improve website performance and user experience
- To maintain records for communication and customer service
4. Cookie Policy
This website uses cookies to analyze site traffic and enhance your browsing experience. Cookies are small text files stored on your device by your browser. You can control or disable cookies through your browser settings at any time. However, some features of the site may not function correctly if cookies are disabled.
5. WhatsApp & Messaging Disclosure
If you contact us via WhatsApp (+86 136-6892-2294), your name, phone number, and message content may be stored for customer service purposes. WhatsApp is a third-party platform, and its use is subject to its own privacy policy.
6. How We Protect Your Data
We store your data securely and take appropriate technical measures to prevent unauthorized access, disclosure, or misuse. Access to your data is limited to staff involved in providing services to you.
7. Your Rights
Under the GDPR, you have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Request data portability (where applicable)
To exercise your rights, please email us at info@agentguangzhou.com
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes it was collected for, including satisfying legal or accounting requirements.
9. Updates to This Policy
We may update this Privacy & Cookie Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website indicates your acceptance of the updated policy.
10. Contact
If you have any questions about this policy, please contact us:
๐ง info@agentguangzhou.com
๐ฑ +86 136-6892-2294